Executive Passage - 5 Step Coaching Process
Executive Passage - 5 Step Coaching Process
The Executive Passage 5 Step Coaching Process enables clients to clearly see themselves, take action and get results, creating a culture of continuous improvement and excellence. Interested in working with Executive Passage? Start with an assessment and debrief to determine what’s working, what’s not, and areas for improvement—discover what’s really going on in your company and what you can do about it.
Assessments start at ~ $2,000+tax and are highly customized to your needs. See also 360 Real Time Assessments
The Executive Passage 5 Step Coaching Process enables clients to clearly see themselves, take action and get results, creating a culture of continuous improvement and excellence. Interested in working with Executive Passage? Start with an assessment and debrief to determine what’s working, what’s not, and areas for improvement—discover what’s really going on in your company and what you can do about it.
Assessments start at ~ $2,000+tax and are highly customized to your needs. See also 360 Real Time Assessments
Step 1 – Assess
Every Executive Passage coaching engagement begins with an assessment of the Client’s challenges. Clients often reach out for coaching when challenges have become significant problems or barriers and external intervention is required. In these cases, the challenge may be quite apparent but the solution is less clear. Some clients are high performing without obvious problems, and simply want to raise the bar higher. In all cases, a thorough, independent assessment is done to help clearly identify the challenges and opportunities, and uncover important hidden information that the client must address and is essential for the coach to be aware of in developing the action plan. Executive Passage uses a number of tools and strategies to assess the client’s challenges including 360 Real-Time in-depth discussions with key executives, managers, staff and sometimes customers and/or suppliers to get their perspectives on what the client is doing well, areas for improvement and anything else that might be helpful in moving forward. The scope of the assessment varies depending on the client and presenting challenge. Clients appreciate the pragmatic, straightforward approach developed by Executive Passage and the depth of additional insight revealed by this first important step—the assessment.
Step 2 – Debrief
Once the assessment is done, a review of the challenges, opportunities, desired outcome, and additional insight gathered from the assessment is conducted with the client to lay the foundation for action planning and coaching. The response of the client to the feedback (i.e. acceptance vs denial, embellishment, defensiveness) provides further insight useful for the coaching process to establish whether the client is receptive to change and is coachable.
Step 3 – Plan
Executive Passage action plans are result-driven, highly focused and elegantly simple to ensure clarity and performance. We work with clients to:
Step 4 – Action
This is where ‘rubber hits the road’ as clients engage in implementation of the action plan keeping track of their progress and results—successes, failures, resistance, and any other factors that might derail the development process. Unlike consulting where the work is done for the client, coaching requires clients take action directly. The coach supports with accountability but the client must ‘do the work’.
Step 5 – Results
Clients are held accountable by regularly scheduled meetings with their coach to review results. Reassessment and refinement becomes an ongoing process. Often, like peeling back the layers of an onion, as problems and challenges are identified and tackled, new issues arise that must be dealt with— the coaching process can be used to resolve these issues. Excellence is a continuous development process that becomes part of daily life for high performing companies and individuals, just as it is for professional athletes.
Interested in working with Executive Passage? Start with an assessment and debrief to determine what’s working, what’s not, and areas for improvement—discover what’s really going on in your company and what you can do about it.
Assessments start at ~ $2,000+tax and are highly customized to your needs. See also 360 Real Time Assessments
Every Executive Passage coaching engagement begins with an assessment of the Client’s challenges. Clients often reach out for coaching when challenges have become significant problems or barriers and external intervention is required. In these cases, the challenge may be quite apparent but the solution is less clear. Some clients are high performing without obvious problems, and simply want to raise the bar higher. In all cases, a thorough, independent assessment is done to help clearly identify the challenges and opportunities, and uncover important hidden information that the client must address and is essential for the coach to be aware of in developing the action plan. Executive Passage uses a number of tools and strategies to assess the client’s challenges including 360 Real-Time in-depth discussions with key executives, managers, staff and sometimes customers and/or suppliers to get their perspectives on what the client is doing well, areas for improvement and anything else that might be helpful in moving forward. The scope of the assessment varies depending on the client and presenting challenge. Clients appreciate the pragmatic, straightforward approach developed by Executive Passage and the depth of additional insight revealed by this first important step—the assessment.
Step 2 – Debrief
Once the assessment is done, a review of the challenges, opportunities, desired outcome, and additional insight gathered from the assessment is conducted with the client to lay the foundation for action planning and coaching. The response of the client to the feedback (i.e. acceptance vs denial, embellishment, defensiveness) provides further insight useful for the coaching process to establish whether the client is receptive to change and is coachable.
Step 3 – Plan
Executive Passage action plans are result-driven, highly focused and elegantly simple to ensure clarity and performance. We work with clients to:
- Define the desired outcome or solution as a series of goals
- Brainstorm to compile a list of actions to achieve these goals
- Prioritize actions into a timeline
- Allocate resources
- Anticipate and identify possible problems
- Determine ways to track and measure progress
- Assign tasks
- Estimate costs
- Circulate plan and communicate to others
- Implement the action plan
Step 4 – Action
This is where ‘rubber hits the road’ as clients engage in implementation of the action plan keeping track of their progress and results—successes, failures, resistance, and any other factors that might derail the development process. Unlike consulting where the work is done for the client, coaching requires clients take action directly. The coach supports with accountability but the client must ‘do the work’.
Step 5 – Results
Clients are held accountable by regularly scheduled meetings with their coach to review results. Reassessment and refinement becomes an ongoing process. Often, like peeling back the layers of an onion, as problems and challenges are identified and tackled, new issues arise that must be dealt with— the coaching process can be used to resolve these issues. Excellence is a continuous development process that becomes part of daily life for high performing companies and individuals, just as it is for professional athletes.
Interested in working with Executive Passage? Start with an assessment and debrief to determine what’s working, what’s not, and areas for improvement—discover what’s really going on in your company and what you can do about it.
Assessments start at ~ $2,000+tax and are highly customized to your needs. See also 360 Real Time Assessments